Case Study

$691K Revenue After Reseller Cleanup

How an oatmeal brand recovered $197K in lost revenue by eliminating unauthorized resellers, consolidating listings, and rebuilding Amazon SEO and PPC.

$691K
Annual Revenue (2025)
+40%
YoY Revenue Growth
$197K
Recovered Revenue
9,583
New-to-Brand Customers

Client Background

A brand in the Grocery & Gourmet Food category partnered with Xclaim Solutions to scale its Amazon channel, regain control of its product listings, and implement a structured recovery strategy. The brand was generating sales, but listings were fragmented and PPC campaigns were not capturing category-level demand.

The Challenge

The brand's growth was limited by brand control issues, unoptimized listings, and an underdeveloped PPC structure in the Breakfast Cereal category.

Unauthorized resellers created duplicate ASINs under generic brand names
Fragmented catalog split reviews, sales, and ranking signals
Listings lacked optimization for search visibility and conversion
PPC campaigns not structured to capture category-level demand

The Strategy

We rebuilt the brand's presence around three priorities: brand protection, listing optimization, and performance-driven advertising.

1. Reclaiming Brand Control

  • Identified ASINs with incorrect brand attribution from resellers
  • Submitted proof to Amazon Support including packaging and trademark documentation
  • Merged duplicate listings created by resellers into official ASINs
  • Consolidated reviews, ranking signals, and sales history
  • Enrolled key SKUs in Amazon Transparency for stronger control

2. Listing Optimization for SEO

  • Optimized listings around high-intent category keywords
  • Upgraded product imagery to communicate value and differentiation
  • Leveraged Premium A+ Content for stronger brand positioning
  • Aligned Amazon SEO with conversion-focused creative assets

3. Restructuring PPC

  • Launched Sponsored Brand campaigns to defend branded searches
  • Expanded Sponsored Products to target category-level traffic
  • Reallocated budgets to high-conversion keywords and ASINs
  • Structured PPC into branded (profitability) and category (acquisition) campaigns

The Results

Within one year, the brand moved from hijacked listings to full control over its Amazon catalog.

$494K → $691K
Revenue growth from 2024 to 2025
$197K
Recovered annual revenue from reseller cleanup

New-to-Brand Acquisition

9,583
New-to-Brand Customers
$265K
NTB Sales
9,848
First-Time Orders

Customer Retention Performance

4,648
Repeat Customers
$341K
Repeat Revenue
4.65%
Repeat Purchase Rate

Conclusion

This case study shows that Amazon growth in the Grocery category starts with brand control, continues with listing optimization, and scales through structured PPC management.

By reclaiming ownership of product listings, eliminating reseller-driven fragmentation, and optimizing for SEO and conversion, the brand recovered approximately $197K in annual revenue that was previously leaking to third-party sellers.

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